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Rubber
Stamp Inventory
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Frequently Asked
Questions
Last Updated November
14, 2005
If your questions
isn't answered below, please click on Support Form above.
Version 1.6
is our most recent version of the Rubber Stamper
If you don't have version 1.6 - Click
Here
Questions
- Version 1.0 - 1.6:
| QUESTION: |
How
do I know what version I have? |
| ANSWER: |
Open the program.
Click on Rubber Stamp on the left side of the screen. On the
right side will be the Opening Rubber Stamp screen. The version
number is in the lower left corner (right side of screen).
|
| QUESTION: |
How
do I move my program icon to my Desktop? |
| ANSWER: |
Your
program icon is; a group of Colored Folders and the icon wording
is; Organizing Software.
From Start, go
up to Programs, then to LNS Software and locate the Colored
Folders icon. Click on the icon, but do not let up on the
left mouse button. Hold down your left mouse button while
you drag the icon over onto your Desktop.
HINT You can drag
and drop the icon anywhere on your Desktop
If you let up on
your mouse button the program will start. If it opens, close
it and try again. If you've never dragged and dropped an icon
onto your Desktop before this may be a little tricky - just
keep trying and you'll get it.
|
| QUESTION: |
Can
I add Inks/Markers/Pads to the pre-listed Ink/Marker/Pad lists? |
| ANSWER: |
I'm sorry but at
this time you can not add to the pre-listed Ink/Marker/Pad
lists. Any Ink, markers or pads you have that are not pre-listed
can be added in the Supplies Inventory screen. In the Supplies
Inventory screen you can add your own Types. A new Type might
be for example, Marker-XYZ. By creating this new Type, all
your Markers-XYZ will group together. Also, using the search
feature you can get just an inventory of your Markers and
Marker-XYZ.
I periodically
update the pre-listed thread lists. Please check back for
any available thread updates.
|
| QUESTION: |
Can
I change my column widths? |
| ANSWER: |
Yes you can change
your column widths in each screen.
Move your mouse
to the right side of any column heading until you get the
Horizontal double-sided arrow symbol. Holding down the left
button on your mouse, drag the side of column to the desired
width.
Double clicking
your mouse, when you see the arrow symbol, will increase the
column width to the maximum width.
HINT The
column widths you set will be the column widths on your printed
reports. The program will memorize the column widths you set
in each screen.
|
| QUESTION: |
Can
I Sort my information by a different column other than the first? |
| ANSWER: |
Yes, you can sort
your information by any column you want.
By default the
program automatically sorts by the first column, then left
to right in each section.
To change how your
information is sorted, double click on any column heading
above your personal entries (right side of screen) and your
information will sort alphabetically/numerically by the column
you selected. If you double click again on the same column
heading, the sort will reverse back.
Your information
will print the way you have it sorted.
|
| QUESTION: |
Can
I Search using more than one field and multiple criteria in
each field? |
| ANSWER: |
Yes, you
can Search using just one field, many fields or all fields.
The more fields you use in the Search – the Narrower
your search.
You can search
using multiple criteria in a field. When searching for more
that one item in a field, separate each item by a coma.
For example in
a color field you might enter: red, white, blue
Another example,
in a category field you might enter: bear, animal, wildlife.
When using the
Search feature, let's say you're looking in a color field
for the color blue. The Search looks at all information in
each field, therefore the results will include an entry where
"blue" was the third color entered (see above example).
All Searches results
are printable.
|
| QUESTION: |
When
viewing the screen pictures on the web site
they're fuzzy and unclear - how can
I view the screen images more clearly? |
| ANSWER: |
When viewing a
screen picture, if you slowly move your mouse pointer around
the screen (I usually move it to the lower right hand corner)
a small window appears (a square with an arrow pointing out
of each corner). Be patient, sometimes it takes a few seconds
for this small window to appear. Clicking on this icon allows
you to enlarge the picture to actual size. You can also print
the screen pictures and they are clear.
|
| QUESTION: |
Do
you have a Mac version available? |
| ANSWER: |
At this
time, our program is only available for IBM and compatible computers
using Windows 95 and later.
This information
was provided by a MAC user who is using our program:
She is running our program on a 266 iMac. She opened her Virtual
PC program (which came with her iMac) and installed the program.
She also needed to increase her RAM from 32mb to 64mb to run
the program.
We realize that
Ideally MAC users would like a MAC version, so we are trying
to find a programmer to do the job!
|
| QUESTION: |
Can
I register my software program via e-mail? |
| ANSWER: |
Yes,
Simply click on Registration below, fill out the form and send
to us!
Registration
|
| QUESTION: |
How do I move around in the program? |
| ANSWER: |
On the left-hand
side of the screen, you'll see Applications. Click on the
Plus (+) to the left of Applications. Under Applications,
you'll now see the Rubber Stamp folder.
Click on the "+" to the left of the Rubber Stamp
Folder. Two more Folders appear; Inventories and Personal.
Each of these folders also has "+" on the left side.
These are all sections/screens.
Click on the "+"
to the left of Inventories folder. Three more folders appear;
Stamps, Inks/Markers/Pads, and Supplies. These are all sections/screens.
Click on the "+"
to the left of the Personal folder. Three more folders appear;
Patterns/Books/Magazines, Project Diary and Classes. These
are all sections/screens.
Click on any section/screen
name or icon to enter a specific section/screen.
Click on either
the wording or the icon to activate the Address Book section/screen.
NOTE When you enter
a screen, your entries will list on the right side of the
screen.
If you've just
purchased the program, the right side of the screen will be
blank.
|
| QUESTION: |
How can I speed up entering many magazines or similar items? |
| ANSWER: |
Click on an existing
entry and select Edit. Click on the "Save As" Box
at the bottom of the Edit window, edit the information you
want and click on OK. This will add a new entry with minimal
time and typing.
|
| QUESTION: |
How
can I get a Report of Only my personal Ink/Marker/Pad Inventories? |
| ANSWER: |
Select the Inks/Markers/Pads
Screen. Then click only on a Company and not any Types. Select
the Print Option. Your report will only print your personal
inventory of inks/markers/pads by type for the company you
selected.
|
| QUESTION: |
Can
I print just specific entries without printing my entire inventory? |
| ANSWER: |
Yes, before entering
the Print window...
From your personal
data you can click/hi-light an existing entry or entries (horizontally)
with your mouse. When you do this, the entry or entries will
be selected/hi-lighted.
To select multiple
entries in a continual list: hi-light an entry and hold
down the Shift key while pressing the Down or Up Arrow key
until the desired entries are selected.
To select multiple
entries not in order: hi-light an entry and hold down
the Control button while click on the desired entries.
Now, click on the
Print icon and enter the Print window. Click on the box directly
to the left of the Print Selected Items Only. This box should
now be checked. When you Print, only the entries you pre-selected/hi-lighted
will print.
|
| QUESTION: |
How do I import my inventory reports into my Pocket PC? |
| ANSWER: |
In
the print window you now have the option to print using MS Excel.
Choose this option and when you report pastes into Excel, use
the Save As feature and save the report on your hard drive.
For example, if it's your Stamp Inventory report, save the report
as Stamp.xls. You can then copy this file to your Pocket PC.
MS Excel is a format that all Pocket PCs read. |
| QUESTION: |
How
can I create a report with dollar ($) totals for insurance purposes? |
| ANSWER: |
When entering your
item costs in the Cost field, enter only a number.
Don't enter a $
or anything other than the cost. For example enter 1.50, not
$1.50.
Choose the Print
option. In the print window choose MS Excel as your Print
Option. When the report pastes into Excel, you'll see that
one of the columns contains your costs.
First hi-light
the entire cost column. You can do this by clicking on the
column heading. For example, the columns are lettered A,B,C
etc. If your Cost column is "F", then click on "F"
and the entire "F" column will hi-light.
Now click on Format,
then Cells, then Currency and click on OK.
You can Sum your
costs by clicking once on the first (top) cost cell (box)
so that the box has a bold out-line, then hold down your Shift
Key while pressing the Down Arrow Key until everything in
the column is hi-lighted. Hi-light one cell (box) below your
last cost. When you let go of the Shift & Down Arrow keys
the cost column should be hi-lighted one cell below your last
cost. Now click on the Auto Sum Key. It should be across the
top of the screen and looks like a greek letter for E.
If you place your
mouse pointer on any of the Keys across the top of the screen
you'll get a word description for each key.
This example will
apply to all your screens as far as getting costs.
|
| QUESTION: |
When
viewing images inside the program, they're too big & overlay
the screen- Can I fix this? |
| ANSWER: |
Yes, this can be
changed/fixed and here's how...
When you click on the "View Picture" icon your Image
Viewer opens and you'll see the picture you attached to the
entry. The first time you view a picture associated to an
entry the Image Viewer window will probably be much too large,
overlay the screen and all your entries.
I suggest re-sizing
the Image Viewer window so that it fits in the lower left
hand corner of the program's screen. This area is blank on
your screen. This way you can see both the picture and entry.
Once you re-size your Image Viewer window, this new size will
be memorized. So the next time you open a picture the Image
Viewer will open in the same size and position as before.
|
| QUESTION: |
I
have version 1.0 - How do I Upgrade to version 1.6 & what
does it include? |
| ANSWER: |
The
Version 1.6 Upgrade is Free to version 1.0-1.5 users and includes:
The
Version 1.6 Upgrade includes:
- New print-preview
feature
- Print reports
in MS Excel and to a file
- MS Excel reports
can be imported into your Palm
- Sorting of entries
on page improved
- Hot link to
web sites and e-mail addresses
- added auto-install
of program
- added un-install
feature
Click here to download the Free
version 1.6 upgrade
(file name: RS1_16u.exe)
The downloaded
Rubber Stamp version 1.6 upgrade file name is: RS1_16u.exe.
After downloading, locate the file on your hard drive and
double click on the file to install.
In order
to successfully install this upgrade you must know where your
version 1.0-1.5
is installed on your computer.
CAUTION:
This upgrade is only for version 1.0-1.5 users. If you don't
have version 1.0-1.5 installed on your computer, the version
1.6 upgrade will not install.
|
| QUESTION: |
I
have version 1.5 - How do I Upgrade to version 1.6 & what
does it include? |
|
ANSWER:
|
The Version 1.6
upgrade is free to version 1.0-1.5 users.
This
upgrade fixes a problem with the program's Backup feature.
Click
here for more information
The downloaded
Rubber Stamp version 1.6 upgrade file name is: RS1_16u.exe.
After downloading, locate the file on your hard drive and
double click on the file to install. This file is a self extracting
zip file. Choose the Unzip option in the pop-up window.
In order
to successfully install this upgrade you must know where your
version 1.0-1.5 is installed on your computer.
Click here to download
the Free version 1.6 upgrade
(file name: RS1_16u.exe)
CAUTION:
This upgrade is only for version 1.5 users. If you don't have
version 1.5 installed on your computer, the version 1.6 upgrade
will not install.
|
|
|
This is a known
problem/bug for version 1.5 users only and is only associated
with using the Backup feature from inside the program.
This version
1.6 Upgrade fixes the problem with the program's Backup feature.
Click
here to download to version 1.6 upgrade
(file name: RS1_16u.exe)
The downloaded
Rubber Stamp version 1.6 upgrade file name is: RS1_16u.exe.
After downloading, locate the file on your hard drive and
double click on the file to install.
In order
to successfully install this upgrade you must know where your
version 1.0-1.5 is installed on your computer.
If
you've already done a backup from inside the program and your
data is gone:
Don't worry
or panic, your data isn't actually gone, it just seems that
way because you can't see it.
Don't do
a second backup!
Close the program.
Using either My
Computer or Windows Explorer, copy the contents of your backup
to the C:\program files\LNS Software\data\stamp directory.
Open the program.
Your data should be there.
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If
your question isn't answered here, you may submit a question through
our Support Form
We welcome and
encourage your suggestions and ideas!
Please E-mail me
at: Laura@LNS-software.com
LNS Software
Solutions, LLC
25825 104th Ave. SE #321
Kent, WA 98030
Voice: (253) 850-2457
Fax: (253) 850-7652
For questions, inquires
or suggestions please e-mail us at: Laura@LNS-software.com
Web site © 1998-2005 by LNS Software Solutions,
LLC. Copying of the software is strictly forbidden and illegal
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